How can I place an order?

 

• You may place your order by contacting at (323) 721-1181.

 

 

What do I need to know when I want to change or cancel my orders?

 

• Same-day orders are processed immediately and usually cannot be changed. Cancellations require a 48 hour advance notice. However, if your gift is en route or delivered, we will be unable to cancel the order.

 

 

What is your Substitution Policy?

 

• In arrangements of assorted flowers, the colors shown online will be used if at all possible, even if this means substituting other kinds of flowers of equal or greater value.

• For one-of-a-kind flower arrangements, such as all roses or all lilies, we will make every attempt to match the flower type, but may substitute with another color.

•  If the floral container shown online is not available, a similar container will be used.

 

 

Is there information I need to know about delivery?

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• For residential deliveries, if the recipient is not available at the time of delivery, the delivery person may leave the floral arrangements in a safe place for the recipient to retrieve when they return or attempt delivery the next day. During the holidays deliveries may be made as late as 8PM.

• For business deliveries, if the business is closed or not accepting deliveries, delivery will be attempted the next business day. During the holidays deliveries may be made as late as 5PM.

• Please note: the florist may call the recipient to schedule delivery.

• Hospital deliveries: please make sure the recipient is still in the hospital before scheduling the delivery.